Sales Administrator

Summary

As part of the internal team, the sales administrator role is essential in supporting the smooth and efficient running of the department. Liaising with the internal departments, the sales administrator is integral in supporting the process from start to finish process and ensuring the needs of the customer are met within the required deadlines.

The second part of this role will be working with the Finance & Business Senior Manager to implement and sustain new project work throughout the business, this work will range from Finance sections all throughout the company. The successful candidate will take on new work and with working with the management to improve the processes. The candidate will be expected to take initiative in processing the work. The role will be analysing procedures and finding the best way of working.

* Managing the Finance & Business Senior Managers requirements
* Develop a solid understanding of individual customer needs and requirements
* Ensuring approved jobs are organised within the electronic sales system
* Arranging and coordinating deliveries
* Responsible for handling stock related queries and issues
* Handling any stock related complaints and ensuring these are dealt with
* Supporting the sales team to ensure all orders are processed efficiently
* Supporting the sales team to meet required deadlines
* Building and maintaining excellent rapport with the customers
* Checking orders against customer requirements
* Processing all sales related paperwork
* Processing sales orders, invoices and purchase orders
* Maintain clear communication both internally and externally to facilitate
* Dealing with invoices and monitoring on-going orders

Tenacious Ability to cope in a fast paced and challenging environment

Organised Highly organised and able to prioritise a demanding workload

Meticulous Careful attention to detail and thorough in approach to work

Confident in communicating with a range of stakeholders and in handling complaints

Strong administration skills

Computer literate

Knowledge of the sales process