Sales Administrator

Salary: £30,000 – £31,200 per year

Sales Administrator

Luton –New offices Kingsway Area

Monday – Friday 9am – 5.30PM

Salary £30,000 – £31,200 + £3k Bonus 

This is 100% NOT a Sales Job, it’s a role providing excellent Customer Service by ensuring the smooth processing of all projects as they pass through the business. To act as a linchpin between the customer, external suppliers and the internal team. Displaying a helpful, friendly, and caring demeanor to ensure customers feel valued.

Job Description:

Sales Administration

Quoting for jobs

Calculating internal costs of a job

Liaising with suppliers to determine costs of a job prior to quoting

Finding the correct solution for a job prior to quoting

Booking in quoted jobs on acceptance

Ordering supplies required for the job if required

Booking jobs with suppliers i.e. printer/ installers/ finishers

Liaising between customers, suppliers and internal team members

Customer service

Responding to incoming enquiries

Answering phone calls

Responding to emails

Acting as a liaison between design team and customer when required

Liaising with customers to take briefs and technical information

Dealing with problems to ensure satisfactory resolution

Finance

Creating invoices

Creating purchase orders

Taking telephone payments when required

General Admin

Answering the phone/ door

Diary management for directors

Maintaining and improving internal systems

Ad hoc problems with suppliers or unexpected issues

Key Skills Required:

Committed to providing a high level of customer service

Having a can-do problem-solving mentality

Strong numeracy skills

Attention to detail

Organised and methodical

Willing to learn new skills

Strong knowledge of Outlook, Word, and Excel

Ability to learn and maintain in-house CRM system

Good team playerWilling to go the extra mile