Receptionist

I am recruiting for a Temp to Perm Receptionist/Concierge to work for an insurance company based in Leeds.

To deliver a high quality concierge and security service to our clients

Specific Responsibilities:

·Act as an initial point of reference on the phone, or in a Reception area as required.

·Responds to faults as discovered.

·Monitor access to schemes and visitors.

·Meeting the requirements of health and safety policies and practices.

·Reporting incidents and anti-social behaviour.

·Effective recording of information.

·Implementing policies and procedures to ensure effective service delivery.

·To meet and greet visitors

·Advises management promptly of any signs of problems or concerns about a client.

·Reporting repairs to maintenance contractors by using appropriate systems.

·Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination.

·Promote and encourage a high level of client involvement, consultation and communication.

Personal Qualities:

·Good inter-personal skills required, to be able to work with a wide range of vulnerable clients.

·Confidence to deal with sometimes stressful situations.

·Ability to have a positive impact as part of a multi-disciplinary team.

·Committed to continuous development of own skills and knowledge, and to undertake training relevant to the role.

·Able to be flexible in approach to responsibilities and to working hours.

·A commitment to high quality client service