Receptionist 30 Hour 1pm-7pm

Receptionist
HOURS:30 hour per week, Monday to Thursday 1-7pm & Friday 12-6pm

KEY PURPOSE OF THE ROLE:
*To coordinate the day-to-day requirements of the reception area and defined duties.

KEY RESPONSIBILITIES OF THE ROLE:
*Liaise with customers whom report into reception ensuring they sign in and are aware of and are compliant with HS&E and Quality legislation requirements and company policy
*Handle all reception internal and external telephone calls
*To ensure reception is manned each working day between 1pm to 7pm – depending which part time role you are working on in reception.
*All general facilities ordering of goods including but not exhaustive of, stationery, hot drinks facilities
*To coordinate all internal and external post. All post which does not have a name bearer or department detailed will be opened by the Receptionist. All post which does hold a job title, name or department details, should be passed on to the appropriate person/s
*The coordination of an internal post system
*To aid the coordination of parcels going out of the business
*To coordinate the postage for external post and manage an effective system for this
*To facilitate a room’s bookings system, coordinate this and centralise it from the reception computer system if the PA is absent or off site
*To ensure all visitors sign in and out, as per H&S requirements
*Immigration law identification from interviewees on arrival to reception
*Support HR function with administration tasks if required
*Create certificates of Newness and Conformity
*Add business card contacts to Directors Outlook contacts
*Update the telephone list
*Ordering of uniforms for personnel via the uniform request form process
*Update fire log.
*Prepare interview packs for the HR department

MEASUREMENTS:
*Reception area manned at all times during core business hours.
*Cost effective ordering of facility goods, in line with reasonable cost management and ensuring use of cost effective and proficient suppliers.
*100% external calls answered, in order to ensure efficient customer service.

100% customer satisfaction in relation to meeting and greeting, meeting statutory HS&E and Quality policies /requirements and handling central business calls.

HEADLINE SKILLS, EXPERIENCE & QUALIFICATIONS:
ESSENTIAL:
*Confidentiality with reference to customer queries or business documents, applicable to internal and external customers.
*To be confidential at all times regarding business information and personnel information.
*Ensure a smart appearance at all times to represent the business professionally.
*Excellent communication skills.
*To have the ability of dealing with all types of customers both internal and external.
*You will be IT literate in Word, Excel, and Outlook.

DESIRABLE:
*Good business knowledge of business and its functions.
*PowerPoint and MRP skills are desirable.

KEY REPORTING RELATIONSHIPS:
*Internal:

All business functions.
*External: Current, new or potential customers and suppliers.

Whilst we’d love to get back to every applicant, it isn’t always possible. So, if you have not heard from us within 5 days, please note that your application has not been successful on this occasion.

As an equal opportunities employer, you can be sure that you will be judged on your merits alone.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.