Receptionist

We are currently recruiting for an experienced Receptionist to join this leading Clinic based in Raynes Park.

You will be the first point of contact for all the patients in terms of answering the phone, emails and meeting and greeting. As well as being responsible for the management of the general clinic environment.

Within this role you will be responsible for:
• Opening and closing premises
• Meeting and greeting patients and visitors, routing of patients on arrival
• Receive telephone calls from patients, hospital staff and GPs in an efficient, friendly manner with the ability to remain calm and polite under pressure, taking messages and/or redirecting as appropriate
• Managing appointment booking and practitioner diaries
• Registering of patients, and data entry of patient information
• Handling point of contact payment (invoicing and receipting)
• Processing all insurance company invoicing
• Engage in the monthly review process with the practice manager
• Manage the booking of onward referrals with relation to radiology
• Ensure the results of test / scans are received, shown to clinicians, filed and followed up as appropriate
• Manage inbound correspondence and phone calls from patients, GP’s, Orthopaedic Surgeons, hospitals and any other referrers / service providers
• Manage outbound clinical correspondence.
• Conducting weekly checks on medical stock usage, ensuring an auditable trail.

To be successful in this role you will have Receptionist experience gained within a Clinic, Spa, hotel or leisure environment. You will have excellent communication and people skills, be organised and pro-active and a good use of initiative.

Please contact the Team at First Recruitment Services for more information.

First Recruitment Services is acting as an Employment Agency for this vacancy