Quality and Performance Data Analyst

Salary: £19.42 per hour

A role of Quality And Performance Data Analyst has come up with Oxfordshire County Council for a duration of 6 months ongoing assignment.

Pay – £ 16.18/hr Umbrella

Address – County Hall County Council Offices, OX1 1ND

JD below

Responsibilities:

• To acquire data from primary or secondary data sources and maintain databases/data systems.
• To identify, analyse, and interpret trends or patterns in complex data sets.
• To design reports for the Adult and Children’s Social Services Team that provide information, data, statistics, intelligence, insight and analysis on activity and performance.
• To produce reports based around contact statistics, performance, agent performance, multimedia stats and other scorecards.
• To support the Adult and Children’s Social Services Team management team, providing insight to assist with core decisions around, cost, efficiency and business casing.
• Provide analytical insight from the Service Improvement Log especially on avoidable contact and first contact resolution.
• To provide relevant information to the management of individual and team productivity to ensure targets and KPIs are met by creating and populating scorecards.
• To develop and implement databases, data collection systems, data analytics and other strategies that optimise statistical efficiency and quality.

Would this role be of interest to you, would you like me to put you forward? (please send me your up to date CV along with your date of birth and NI number)

If interested you can reach me

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.