Project Support Officer

Salary: £28,800 per year

Project Support Officer
Willenhall, West Midlands
£28,800 per annum + Benefits
Permanent position
A hugely successful international organisation, with a branch based in Willenhall, West Midlands, are currently looking for a motivated and capable Projects Administrator to join their busy Project Support Team.
Working alongside the other members of the Project Support Team in both Willenhall and also at their Corporate Head Office in Hertfordshire when required, your role will include:
* Supporting the Project Managers in all aspects of project delivery.
* Receiving and processing customer orders efficiently
* Partaking in weekly work-in-progress calls with the various Project Managers, in order to plan and discuss upcoming requirements
* Dealing with multiple installation activities throughout the UK at any time
* Helping to scheduling our Installation Engineers and sub-contractors onto the correct jobs daily
* Coordinating the delivery of materials and equipment to arrive on-site at the required time
* You will be responsible for checking information for invoicing and processing to clients when details are correct
* Monitoring and handling any complaints to ensure continual customer satisfaction
* Continually tracking active projects, ensuring customers are kept up to date where necessary
Experience & Skills required:
* Previous experience dealing with Projects, or within project management would be beneficial, but is not essential
* SAP or Dynamics AX experience is desirable but not essential
* IT literate – Experience with CRM systems would also be advantageous
* Strong organisational skills are important
* Excellent communication skills, both written and verbally are required
* A keen focus on customer satisfaction is needed
* The ability to establish and develop excellent working relationships with people at all levels and from a variety of backgrounds
* Reliability and accountability is required
Benefits include:
* 25 Days Annual Leave + Bank Holidays
* Company Pension Scheme (Enhanced Company Contributions)
* Life Insurance
* Healthcare Support, including an Employee Support and Assistance Programme
* Employee Discount Platform
* Internal Recognition & Reward Schemes
If you are experienced in project management, or scheduling work timescales and workers etc., please don’t hesitate in applying with an up to date CV.