Part Time Receptionist

Salary: £26,000 per year

Working within a prestigious establishment, this role requires someone with excellent customer service skills and flexibility to work changing shifts.

Job Specification:

* Meeting and greeting guests, taking care of them from their arrival through to departure

* Providing a high-quality service throughout their stay

* Encourage customer loyalty by developing friendly, personalised relationships

* Anticipates guests’ needs and take them into consideration

* Handle any guest complaints and or remarks; provide a response as soon as possible

* Bring certain brand concepts to life on a day-to-day basis

* Taking and processing reservations

* Passes on information as necessary to other departments

* Ensure that all guest documentation is up-to-date and available

* Promote the hotel’s range of services in order to increase sales

Person Specification:

* Excellent customer service skills are essential

* Must be able to work flexible, changing hours

* Good interpersonal skills are essential

* Well presented

* Professional attitude

Additional Information:

* Based in Dorking

* £26,000 per year

* Must be able to work flexible, changing hours (zero hour contract)

* Onsite parking

* Pension scheme

We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.

Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.