Operations Executive

Company – Travel, Leisure, and Hospitality Provider

Job Title – Operations Executive (Hybrid)

Location – Northfleet

Salary – £20,000 – £25,000 per annum + benefits

We have a new exciting opportunity to join the Operations team of leading service provider to the Travel Industry.

Key Duties.

• Processing of group and FIT reservation requests in a prompt, friendly and efficient manner by telephone and in writing
• Making group bookings for restaurants and attractions throughout the UK and Northern Europe
• Providing booking advice and assistance to our tour operator and consumer clients and suppliers
• Identifying, engaging, negotiating and on boarding of new supply partners
• Building and maintaining strong relationships with clients and suppliers
• Pro-actively developing and maintaining knowledge of our product ranges by attending events and trips to experience the product we offer. Some of these will be in the evening and allow you to experience the shows, attractions and venues we are offering.

Key Requirements:

• Confident, polite and professional telephone manner
• Strong written and verbal communication skills
• Excellent customer service skills
• Ability to work with a sense of urgency and meet deadlines
• Demonstrate excellent attention to detail
• Computer literate – training will be provided on our in-house system
• Numeracy skills
• Interest in food, restaurants and other leisure products