Operational (Support) Manager (Office Based)

Salary: £30,000 per year

Established in 1988, my client is a successful, family-run, fast-growing Commercial Cleaning company based in Central London. They hold on to the principles and ethics on which they were founded and they are still very much at the heart of what they do today. They have a deeply held commitment to deliver excellent client satisfaction. They provide a broad variety of soft FM/cleaning services for a broad variety of clients across the UK with a network of local offices.

They currently have a need for an office based operational manager (this is a Full-time, Permanent role) to support the field based management team who service prestigious London based multi-site portfolios. This person must have excellent customer service, organisational and communication skills. This role is very much a customer service/operations support role. Based in their head office in the West End, you will mainly work in the office with occasional visits to new contracts, key accounts and problem sites. You will also be responsible for making sure the Area Managers do what they are supposed to in terms of audits, recruitment etc, so a there is a degree of monitoring, chasing and following up.

For this role candidates will have excellent communication skills (both written and verbal), be able to work with the latest technology and have an eye for detail as they only deliver the highest standards across all their services. Naturally cleaning or facilities experience would be useful and Spanish or Portuguese as a second language would be an enormous advantage. Candidates must reside within the M25 and have a stable career record. 

Salary £30,000.

We do try to reply to each application personally, however as you can appreciate we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore if we do not contact you within seven days your application for this particular role has not been successful. However we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.