Office / Practice Manager

Salary: £36,000 – £42,000 per year

Office/Practice Manager

Due to growth, a unique and new opportunity has become available for an experienced Office/Practice Manager to oversee the day-to-day administration operations of an established, people orientated, Accountancy practice on the outskirts of York.

This is a company that believes that if you put your staff first, they in turn, will look after your customers and give them the best customer service experience, so they go out of their way to ensure that their staff are supported and happy.

The overall purpose of this role is to ensure the smooth running of the office processes to allow the partners to continue to grow the business.

The position of Office/Practice Manager is a new position so you can make it your own and will involve the following:

• Managing the small office administration team (2) including reception
• Providing operational advice and support on business areas, where appropriate, to the Partners to ensure high levels of quality are achieved throughout the business.
• Ensuring adequate resources are in place to meet business aims and objectives
• Ensuring delivery of a quality experience to clients and colleagues
• Responsible for all office administration and purchasing
• Answering inbound enquiries and arranging meetings
• Maintain and manage the internal systems
• Ensuring compliance with regulatory authorities and development of the workflow processes and procedures
• Developing and maintaining internal & external relationships to help maintain business flow and meet agreed targets
• Identify opportunities to increase efficiency
• Managing a legally compliant HR system in line with current regulations including managing annual leave, preparing contracts and scheduling appraisals
• Overseeing the provision of IT administration to support business needs
• Responsible for Health & Safety compliance and assessments
• Promoting the profile of the business within the profession and wider communities, including managing basic marketing activities
• Managing practice data base, including on/off boarding of clients
• Building management including dealing with the landlords’ agents, service providers and other suppliers
• Overseeing the booking CPD courses to meet regulatory requirements of partners and staff

The successful Office/Practice Manager will have the following:

• A professional yet friendly approach
• An eye for detail with bags of initiative
• Proven experience of effectively managing an office
• Strong communication and interpersonal skills, both written and verbal
• Leadership skills
•  Be able to multi-task, work to deadlines, prioritise and manage time effectively
• A proactive, positive, and ‘can-do’ attitude
• Be able to work under pressure
• Excellent time management skills
• Highly experienced I the use of all MS Office applications and if you have previous experience of using IRIS that would be great although not essential.

In return this company offers:

An extremely friendly, caring and collaborative workplace – the staff love working here!

Salary: £30-35K depending on experience

Hours: 9-5pm Monday to Friday, Flexitime

Holidays: 36 days inc. bank holidays

Contributory pension at 4%, death in service scheme, BUPA healthcare, cycle to work scheme & free parking