Night Transport Controller

MAIN PURPOSE:
To effectively plan and execute collection and delivery schedules in line with the business objectives, customer service levels and current legislative requirements.

KEY ACCOUNTABILITIES:
• Co-operate and interact with all members of the operational team when organising transport arrangements through use of own resource and sub-contractors ensuring deployment of appropriate resource to provide an effective and profitable solution.
• Ensure that all internal processes are followed without fail relating to the legal requirements of the business i.e. digi-card downloads, driver infringements, licence checks, fleet servicing, defect reporting, daily checks, gross vehicle weight checks etc.
• Ensure completion of all daily and weekly routines as required by the business and its customers including KPI reports, management information and quality systems routines (i.e. Delrep, Mandata, IFS etc).
• Support the Shift Manager to ensure efficient and complete transfer of information between team members at the end of each shift by way of briefing, de-briefing and handovers.
• Ensure precise communication with internal and external stake holders in relation to issue resolution, root cause analysis and continuous improvement.
• Actively promote safe and legal working across all areas of the business, encouraging the reporting of near misses and working with the wider operational and management teams to develop safer ways of working where appropriate.
• Assist the Shift Manager in planning resource for peak, seasonal periods and promotions and ensuring that achievable plans are developed.
• Take on specific development projects as required by the Solstor management team.
• Support the administration team in achieving their day to day operational requirements i.e. accounting function, general administration, returns, POD management etc.
• Any other duties as reasonably requested by the company or its representatives.

HOURS OF WORK: Tuesday – Friday, 8pm to 8am.

SPECIFIC KNOWLEDGE AND EXPERIENCE REQUIRED:
• Legal and technical knowledge of LGV operations.
• Excellent communication skills – both written and verbal.
• Demonstrate ability to ensure business critical routines are met without fail.
• H&S awareness.
• Able to prioritise in line with Company objectives.
• Good organisational skills.
• Able to work in a methodical way and prioritise work loads.
• IT literate in programmes relevant to the operation.
• Geographical knowledge.