Multimedia Emea Operation and Events Technician

Multimedia EMEA Operation and Events Technician required.

The post holder will be part of a team of 100 support staff with responsibility for all aspects of the operation and management of the client properties and services within London. The normal place of work will be London but they may from time to time be required to work in other locations to meet operational needs.

The main activities of the RE&S department include property acquisition, disposal and space utilisation, general operation, administration, maintenance and repair, corporate services, health, safety & environmental, EMEA support and insurances. In addition they manage the contents and all services required to provide a quality safe and secure environment for staff, clients and visitors.

Reporting to the Multimedia Operations & Events Team Leader EMEA the primary role will be to provide in-house Multimedia daily operations and event management. This role is vital to enable our client to communicate globally internally, with Clients, Business to Business, and to enhance the brand

Role/Principal Accountabilities
• Delivery of Video conferencing and audio visual equipment utilising Cisco TMS, Codian MCU’s, Crestron Room View and a global meeting room booking system.
• Support and manage Multimedia services for internal events and road shows when assigned.
• First line maintenance/trouble shooting of audio visual/video conference systems utilising TMS, Crestron/EMU technologies
• Liaise effectively with other regions to ensure a co-ordinated approach – in particular to the delivery of video conferencing
• Liaison with 3rd party Vendors, Global Multimedia teams and IT Teams
• Continuously develop and promote the use of Multimedia facilities to the business

Qualification Requirements
InfoComm Certified (CTS) or similar

Skills and Experience Preferred

• Strong Multimedia Infrastructure, products and Network Knowledge
• Installation of Multimedia equipment experience
• Understanding of Multimedia Schematics
• Client focused with excellent customer care experience
• Ability to multi-task whilst managing high volumes of work both varied and at times complex in nature.
• A team player with the ability to develop strong relationships with clients, peers and management.
• Strong verbal and written communication skills
• Good organisational skills

Operational knowledge of the following

• Cisco Video and Telepresence product line up, TMS, Codian MCU Technologies, Conductor, VCS & VCS/e & C, EX series codecs
• Crestron Room view
• Experience in Auditorium staged events and proficient in the use of video switching, camera controls and sound desks
• IPTV and matrix routing
• Large Displays
• Condeco

Attractive salary and benefits with ongoing training and support is on offer for the prospective associate.