Multilingual Telemarketing Executive

We are currently recruiting for Multilongual Telemarketing Executives for our client based in Birmingham City Centre.

For an individual who is passionate and tenacious about broadening their career prospects, this opportunity is ideal to start building up business experience for your CV.

You must be completely fluent in English, and a minimum of one other language to be considered for this position.

Initially the role will be telemarketing based and will be working for and on behalf clients, who are blue chip companies operating within the Technology, Logistics and Materials Handling and Business and Professional services sectors. By engaging in unscripted conversations with key decision makers and influencers, you will be gathering market intelligence and data, developing company profiles, generating new business leads and setting appointments.

In return for your commitment to the company, you will be trained to help you develop the business awareness and communication skills that employers look for in today’s market. If you are planning to move into any sales, project management or a marketing related position, the skills and knowledge that you will develop will be invaluable.

Job Description

Reporting to the Team Leaders / Operations Director

To be a professional and effective telemarketer.

Manage administrative functions of projects as assigned by the Team Leader or Senior Telemarketer.

Ensure understanding of objectives and targets of the project, and report project progress to the line manager on an on-going basis.

Act as back up to Team Leader / Senior Telemarketing Executive as assigned in client liaison situations.

Assist Team Leader / Senior Telemarketing Executive in training of staff.

Responsible for quality of qualifiers on assigned projects, ensuring that the lead codes are accurate and that spelling and information contained is both relevant and correct.

To shadow Senior Telemarketing Executive and Team Leaders, therefore ensuring adequate training is provided to meet your own requirements.

Productively grow knowledge base regarding both the IT market place, and also the company and its methodology.

Inform the line manager at the earliest opportunity if there are any issues with any of the assigned projects.

Career Progression

The role itself offers excellent career prospects in gaining valuable knowledge of the Sales & Marketing Industry. Whilst providing a springboard to other jobs within the industry, further progression can also be attained within the company, to progress into a Sales, Account Management, Project Management, or a Team Co-ordinating role.

The working hours for UK speakers are Monday – Friday, 8.30am – 4.45pm and for language speakers, Monday – Friday, 8.00am – 4.15pm, no weekends.