MPS Operator (Xerox Docucare An Advantage)

Managed Print Services Operator – Middlesex – £20,000 – £22,000

This role will suit an immediate starter or someone who can be available within 4 weeks who is looking to gain some valuable experience working for a great company.

Key Responsibilities for a Managed Print Services Operator:
– To top up all paper in all Printers within scope on site on a twice daily basis.
– To top up all toner in MFD`s as and when required (incorporated within the paper top up rounds).
– To receive any call reports from the Help Desk and to manage the process through to resolution and close down.
– To undertake first line maintenance on MFD`s where possible.
– To respond to Netaphor (automated Site Audit reports) and ensure that these are responded to.
– To be first point of contact when printer issues are raised.
– To liaise with the Account Manager to ensure that all MI is raised and completed on a monthly and quarterly basis in line with account review meetings.
– To ensure that all toner replacement orders are managed effectively.
– To ensure that paper supplies are managed at all times.
– To build a positive relationship with the relevant heads of business.
– To assist with other tasks as necessary by the Business Unit Manager.
– To be aware of all necessary quality standards and performance measures and ensure they are adhered to.

If you feel you have relevant experience for this Managed Print Services Operator role then please APPLY ASAP!

Due to high levels of applications we are only able to respond to successful candidates.