Mobile Support Engineer (Maintenance)
Full job description
Blue Octopus Recruitment Limited
Salary: £26,000 per year
Mobile Support Engineer (Maintenance, Desktop) BLUM32519
Based in Pilgrim and Lincoln
£20,000 plus £2,500 travel allowance
Our client are the world’s leading experts in point of care systems for healthcare, with over 15 years’ experience at the heart of the patient environment. Their Patient Centred Care Platform delivers Patient Media, Patient Engagement and Clinical Workflow solutions to more than 160 hospitals worldwide, serving over 10m patients, 5m visitors and 500k healthcare staff every year.
An excellent opportunity has now arisen for a Mobile Support Engineer to join them on a permanent, full time basis.
Reporting to the Regional Operations Manager, the Mobile Support Engineer must be quality driven and customer focused with technical ability to repair and maintain their equipment both at the bedside and back office. The Mobile Support Engineer requires excellent interpersonal skills and needs to be committed to customer satisfaction.
You will be responsible for providing reactionary and proactive technical and operational support to the sites within a specific geographical area known as bubbles (Cover in other areas may be required from time to time).
The role also focuses upon maintaining both bedside and back office operational equipment by way of reactive maintenance. This will be prioritised and communicated daily by the Operations Manager, maximising the uptime of Bedside Units and reducing the time to fix.
The successful candidate will be able to effectively prioritise workload and take an organised approach to work in order to meet targets and deadlines as well as having experience of providing high levels of customer service, and dealing with customer complaints effectively.
It would be beneficial to possess a MCSE/MCDST (Microsoft Certified Systems Engineer/Microsoft Certified Desktop Support Technician), a 3rd/4th Edition Electrical and a relevant HNC/HND/NVQ relating to the role.
You should also have the ability to review and interpret reports to aid in delivery of role coupled with good reporting skills.
As traveling will be required you must have a full UK Driving License.
Please refer to the job description when applying for the role.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
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