Lead Support Worker

Lead Support Worker

Teesside area, Halifax House, Stockton on Tees (office base), hybrid working

Permanent, Full Time (37.5 hpw) Monday – Friday 9am – 5pm

Pay £11.51 per hour (£22,500 per annum) with great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

• You’ll be part of a team of 6 Support Coordinators who will be super passionate about supporting customers to reach their goals and celebrating their achievements. You will report into a Client Service Manager.
• Creating support plans with your customers and coordinating their discharge from hospital with planned support in the community to maintain their tenancy, wellbeing and mental health to prevent re-admission. Our small team of Support Workers working to the plan.
• You will support our brilliant customers who have mental health and housing support needs. Our customers could live in a community-based setting in their own homes or are inpatients in our local Mental Health Hospitals and rehabilitation wards.
• Helping customers with lots of activities from budgeting to maintaining their tenancy and moving onto independent or supported accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better, then you’ll do that here, working for one of the top ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Flexible working hours
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Working Monday – Friday 9am – 5pm and managing your own diary and time.
• Although you’ll lone work, we do get together regularly for training and team meetings.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at (url removed)