Office Administrator

Assistive Bathing is part of the Kingswood Mobility Group, a company with a 21-year pedigree of providing high quality mobility solutions to private individuals across the UK.

Based in Droitwich Spa, Assistive Bathing provides specialist, high quality bathing solutions to the elderly and less able who wish remain independent and to bathe safely.

Assistive Bathing has recently undergone an office reorganisation and as such are now recruiting an outgoing administrator to join their established team, the ideal candidate would possess excellent administrator skills as well as a keen interest in liaising with customers on a daily basis. The candidate would be responsible for ensuring our team of installers are paid on time and that all documents received are compliant and accurate. Full support and training will be provided. If you feel that you would bring charisma, knowledge and a passion to succeed, then please submit your CV.

This is an excellent opportunity for the right person to make a positive impact to the business.

Principal Accountabilities/Responsibilities

• Print Service Level Agreements ensuring they are sent out and monitored for return to include all insurance documentation.
• Make up new starter Kits for all new Agents across the Group and ensure kits are fully returned for leavers.
• Monitor fitters and ensure that they are compliant; ensure insurance documents received for all fitters are checked, logged and kept up to date.
• Track, process and record invoices for sub-contractors, querying where necessary, submitting to the finance department.
• Dealing with with internal and external post and emails on a day-to-day basis.
• Ensure accounts are up to date using companies bespoke CRM system.
• Liaise with customers on a daily basis answering queries where necessary.
• Dealing with telephone queries efficiently and effectively from customers, installers and suppliers.
• General administration duties to include but not limited to; data imputing;
• Liaise with various departments ensuring all documents are compliant and tracked.
• Ensure that delivery notes are reconciled with purchase order and checked against for supplier invoices.
• Assist with administration duties in the absence of the other members of the department.
• Update and maintain appropriate files in line with Company policy.
• Ensure the effective provision of good customer service.
• Any other duties as deemed necessary.

Skills / Experience

• Strong attention to detail
• Working in a fast paced environment
• Proficient in the Microsoft Platform
• This is a full time position, 9am to 5pm with an hour for lunch; Salary range £18,000 – £19,500; 28 days annual
• leave and free parking on site. Please apply with a full CV and salary expectation.

Job Types: Full-time, Permanent

Salary: £18,000.00-£19,500.00 per year

Work Location: In person