Key Account Manager

Salary: £30,000 – £54,000 per year

We are working with a well-established Waste & Recycling company who provide collections, recycling, and skip hire services across Midlands.

The opportunity is available for an experienced Key Account Manager to join their Commercial Department based in the West Midlands/Midlands.

This role will take full responsibility for managing existing accounts including the up-selling and growth of profits within those accounts. In this role you will be fully accountable to your customers and it is imperative you are quickly able to develop a thorough understanding of the business, and their service models that you will be managing and/or selling.

Key responsibilities will include but not limited to:-

· Develop and maintain relationships with key stakeholders for each customer/prospect
· Adherence to company sales and/or contract management processes
· Maintain accurate customer and opportunity records within CRM system
· Completion and submittal of customer quotations
· Own and maintain sales strategy for specified territory and customer base
· Achievement of specified sales targets as set by business
· Provide regular market updates to business and deliver presentations to customers/prospects
· Attendance at exhibitions/events as required
· Qualification of leads and progression to opportunities
· Protect and increase profit within existing accounts
· Conduct customer audits as required by contract
· Provide assistance in cases and escalation events where required
· Effective liaison with the commercial team

The Person:
· Minimum 3 years’ experience in a similar Account Managers position in the Waste/Recycling sector
· Experienced in developing sales strategy for own customer base achieving specified sales targets
· Proven experience in managing customer accounts including up-selling and growth of profits
· Ability to communicate clearly and effectively, both verbally and written and including presentation skills
· Understanding of all Microsoft Packages – Intermediate use of Excel and PowerPoint and CRM system (Salesforce)
· Full clean driving licence and willingness to travel