Key Account Manager

Location: Across London, within the M25 – various locations

Purpose:
To achieve and maintain agreed levels of sales and profitability within a defined operational area. To establish and grow a stable client base to increase branch profit through high contribution sales.

Responsibilities:

– To achieve planned sales and contributions by developing trading with target accounts, both new and existing
– To achieve and maintain agreed plans for sales and contributions by servicing existing accounts
– To develop sales by opening new trading accounts (within the credit control procedures), by use of pricing competitively for work, making use of trade leads and project tracking information.
– To achieve planned sales and contributions by servicing accounts within defined area, utilising existing trading arrangements to ensure maximum return
– To develop sales by promoting new products to appropriate client base
– To develop sales by cross-selling a range of relevant products, to new and existing accounts
– To plan sales activities effectively, making the most use of project tracking and leads and journey planning
– To plan product promotions with suppliers to achieve sales targets
– To maintain personal prices lists, ensuring possession of full and current set
– Maintain and develop excellent product knowledge of relevant products
– Completion of weekly sales reports/ KPI`s for Line Manager
– Ensure you are familiar with the health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full.
– To carry out any other duty reasonably requested by local or national management.
– This list is not exhaustive and may be subject to local variation.

Experience:

– Essential – plumbing and parts / plumbing and heating / construction / building industry experience
– Previous experience in a customer focused environment
– Previous extensive sales experience

Standards of Performance: (Actual to be agreed with Line Manager)

– Achieve set number of calls a day
– Achieve agreed number of new contacts a week
– Open agreed number of new accounts a month
– Produce weekly call reports and journey planners
– Produce weekly KPI`s for Sales Manager
– Split of new/existing contacts
– Contact all existing customers on a set basis
– Contact all potential customers on a set basis
– To dress in an appropriate manner to represent the Company.