IT Account Manager

Salary: £30,000 – £36,000 per year

IT Account Manager

Salary: £30,000 – £36,000

The IT Account Manager role will manage a mixture of New Business and Account Management of existing customers. The customer focused candidate will be expected to make sales of IT services to an existing database of customers spending varied amounts as well as pro-actively profile and build relationships with new customers who purchase IT. The account manager will be responsible for introducing servers, workstations, networking and infrastructure products. They will be tasked on developing breadth of account, project management and new customer spend through thorough fact finding calls and meetings.

This is great position for someone interested in IT, Apple Products, Strong communication and relationship building skills.

Key Tasks & Responsibilities:

• Conduct regular account review meetings with customers.

• Produce quotations and proposals.

• Develop & maintain strong relationships with clients.

• Negotiate contract renewals.

• Liaise with current suppliers to obtain pricing and Technical Support.

• Develop targeted campaigns to increase product pipeline.

• Produce reports for monthly activities and forecasting.

• Develop a monthly, quarterly and annual pipeline.

• Introduce and explain the company’s products, services and value-added offering.

• Promote the company through social media channels such as LinkedIn.

• Managing inbound email and website enquiries.

• To effectively manage accounts and grow customer spend through relationship building.

• Make outbound calls to new prospects.

• Pre and Post Sales technical advice to customers.

Skills Required:

• Experience in selling Managed IT Services & IT Support contracts.

• Display a basic knowledge and general understanding of server/client networking.

• Familiarity of Apple and Microsoft based solutions.

• Track record of delivering new business and account management.

• The ability to plan ahead and prioritise.

• Strong communication and relationship building skills.

• Knowledge of a full sales cycle.

• Excellent organisational skills.

• Be driven and enthusiastic

ACM Resourcing are a leading Mac IT recruitment company work on various positions in the market please don’t hesitate to get in touch with me for a confidential chat about how we can secure your next position.

ACM Resourcing Services is acting as an Employment Agency in relation to this vacancy.