Integrated Governance Support Officer

To Support Head of Integrated Governance (IG) in providing Assurance to the Board across the Healthcare Group, providing administrative support to the Hd IG in clinical effectiveness activities, the post holder will manage the Clinical incident & complaints databases. The Post holder will assist with clinical audits and research management, including the co-ordination of Governance meetings across the Group.
The post holder will also work with the Hd of IG on a wide variety of quality improvement projects and the administration of polices, and Information Governance toolkit.

Main Duties and Responsibilities:

• Ensure that the structures for evidence based practice are maintained (under the guidance of the Hd IG). To include support for clinical audit, research governance and NICE guidance.
• Work with the HD IG to ensure that all clinical teams across the group, are able to fulfil its training requirements based on their appraisal & supervision outcomes – this will include the collation of training material, evaluation of training and the analysis of the feedback from this training.
• Support the Hd IG in maintaining up to date records of clinical health and social policies and giving advice on policy delivery.
• Provide IT support to Hd IG for key spreadsheets (to a level expected for an intermediate user of excel)

Principal Duties

• Provide support to clinical governance process across the group
• Analyse and produce reports
• Co-ordinate databases
• Assist with Governance policy implementation
• Co-ordinate key meetings, appointments and diaries
• Co-ordinate Clinical effectiveness training, and education plan
• Assist in the collection of Supervision & clinical objectives data
• Provide administrative support for policy development
Person Required:
Of paramount importance is the ability to be flexible in terms of breadth of work and adaptable in terms of prioritising changing workloads.

Excellent communication skills are required to interact with both senior internal and external customers.

Computer literate with a good working knowledge of Microsoft Excel, and Microsoft Word.
• Sound knowledge of clinical governance
• Knowledge of cooperate & financial governance

Qualified to GCSE A level equivalent.
A diploma in clinical governance would be desirable
Any other qualification in IT or administration would be an advantage.
Working as a clinical governance lead in clinical role for at least 18 months
• An enthusiastic and self motivated individual who strives to succeed.
• Must be highly flexible and adaptable, thorough and positive in their approach to work.
• Must be comfortable tackling new projects and areas outside of their past experience.
• Must be willing to travel to other sites for audits/projects.