Inbound Sales and Subscriptions Coordinator

Salary: £26,000 per year

We are recruiting for a Sales and Subscriptions Coordinator to work with a great company in central Brighton. It is a customer focused role, taking inbound enquiries and converting them into new customers. You will be working in the Sales and Subscriptions team as the first port of call for general enquiries but the role also involves a lot of administration of new customer details.

Its a busy role with lots of tight deadlines, working to targets and requiring strong accuracy and attention to detail.

This Inbound Sales and Admin Coordinator role involves:

* Taking inbound phone calls from potential customers and talking to them about the company’s products and services, with an aim to getting them on board as new clients

* Handling online webchat enquiries in the same manner

* Calling back customers who have enquired online or over email to explain services to them in more detail

* Providing a high level of customer service at all times

* Keeping systems up to date and conducting relevant administration

* Accurately processing insurance and financial related information and documents

As an Inbound Sales and Admin Coordinator, you’ll need to be an excellent communicator with great written skills too as a lot of the work can also be over email. This is an inbound role, with no cold calling at all but you will need to have previous experience working to targets, as well as excellent customer service skills and ideally up selling or similar experience where you are used to explaining products and services to potential customers.

Strong attention to detail and excellent accuracy is required due to the level of administration involved too.

The hours are between 8.30am-5.30pm Monday to Friday with one later day each week working 12midday to 8.30pm. You will be required to work one weekend a month 10am-4pm on Saturday and Sunday but with 2 days off in the week to compensate.

Salary is £26,000which will rise to £21,600 after successful completion of the probation period.

This role is office based in Brighton a minimum of 2 days per week but with the option of being in the office more if you would like.

First Recruitment Services ltd is acting as an employment agency.