I.t. Helpdesk / Order Processing Assistant

* I.T. Helpdesk/ Order Processing assistant
* Salary: £26,000per yearp/a
* Hove
* Permanent
* Full time

This is a fantastic opportunity to join a large established business at there head office in hove as an I.T. Helpdesk/ Order Processing assistant. Reporting to the service desk & operations manager, the I.T. Helpdesk/ Order Processing assistant is responsible for the successful completion of scheduled daily and periodic core system processing.

Duties include:

* Preparing and transmitting data files.
* Ensuring all predefined reports are delivered to the relevant parties within agreed time scales.
* Administering and dispatching removable media to outsourced reporting Bureaux.
* Ensuring security copies of Head Office systems are taken in accordance with IT documentation.

Cover for the IT Service Desk is also part of this role in the absence of any other Service Desk Operatives. Duties when providing cover include logging, assigning, progressing, documenting and closing Service Desk calls.

Essential Skills:

*Experience of the Microsoft Office Suite is essential.
*Exceptional data entry skills.
*Experience in order processing would be an advantage.
*Exceptional attention to detail and process oriented.
*Knowledge of systems such as WRQ Reflection and/or ADAM Applications would be an advantage.
*Effective communication and interpersonal skills are also a necessary requirement for this role.
*Professional and courteous telephone manner.

The successful candidate will be required to work Bank Holidays and weekends on a rotational basis.

Do you have experience in a similar role and all the relevant skills? If so apply today with Adecco Brighton.

Please note: This position is based in Hove, please only apply if you are willing and able to work in this location.

We regret that due to volume of response, we can only contact initial successful applicants.

If you have not heard from us within 7 days, then your application has been unsuccessful.

Please apply by 25/07/14

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.