Hotel General Manager

Salary: £48,000 – £54,000 per year

HOTEL GENERAL MANAGER JOB VACANCY

As the General Manager, you are responsible for maximizing the financial performance of the hotels by providing the highest possible quality guest service and product by cultivating a positive work environment for all employees.

Essential Duties And Responsibilities

Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.

Meet or exceed established budgetary guidelines.

Builds and maintains a relationship with the ownership group

Works directly with the ownership group to strategize and implement projects that will assist with the growth of the hotel

Oversees and assists with guest satisfaction and guest resolutions

Maintains a cross-relationship with the restaurant and/or spa. Works as a team to promote the success of the entire property.

Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.

Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.

Oversees weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.

Review and approve all operating expenses.

Develop and supervise programs that promote a positive work environment for all employees.

Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization. EX: Networking, Local Industry Events, Community Relations

Confer with administrative personnel and review activity, operating, and sales reports to determine changes in programs or operations required.

Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.

Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.

Supervisory Responsibilities

Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.

Is responsible for the overall direction, coordination, and evaluation of these units.

Carries out supervisory responsibility in accordance with the organization’s policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Specific Experience We’re Seeking

You have 2 to 4 years of upper-level management experience in hospitality.

Bachelor’s degree preferred.

Ability to inspire, lead and manage a team by example.

High level of creativity, enthusiasm and flexibility.

Strong computer skills including Word and Excel.

Must possess excellent communication skills both internally and externally.

Ability to convert vision into specific and tangible actions to benefit the property.