Helpdesk Coordinator (Gas Repairs and Maintenance Contractor)

A coordinator is required for a busy gas contractor to provide a link between the customer and engineering team. The role is office based and would suit either someone who has carried out a similar coordination role, or an engineer who like to come off the tools and operate in an office based role. The key duties of the role are as follows;

– Management of incoming calls relating to gas service, repair and installation queries
– Provide quotations for basic gas works
– Manage the job process via in-house IT system
– Operate as a link for both customer and engineering team

To be considered for this post you should be able to demonstrate the following;

– Have either carried out a similar coordination role, come from a technical administration

background or worked with in a technical gas role.

– Be comfortable working in a fast paced environment.
– Have an organised way of working / operating.
– Be a good communicator as all levels (be able to deal with both engineers and customers)
– Have strong IT skills.

If you would like to be considered for this role and have the required experience, please send a copy of your up to date CV detailing you career history to date, as the client would like to appoint for a start in the New Year.