Helpdesk Analyst

Helpdesk Analyst

Helpdesk Analyst is sought by a global company near London Bridge. As Helpdesk Analyst your primary focuses will be to provide robust and responsive technical expertise within their 1st and 2nd Line Service Delivery Team managing and monitoring and responding to the performance of VMware, Windows Server and Cisco technology.

This is a fantastic opportunity for a Service Delivery Support Analyst to be challenged across a range of technologies in a company rapidly expanding. If you are seeking an environment with the potential to move into a 3rd Line Support then this could be an interesting proposition.

My client recognise personal endeavour so this Helpdesk Analyst opportunity holds excellent potential for growth for the right Helpdesk Analyst. Primarily they seek Helpdesk Analyst who are bright, highly motivated, and keen to expand their skills in a highly skilled team. As a virtue as they are looking to bring someone on board as soon as possible. It will be beneficial as a Helpdesk Analyst if you are available immediately.

Helpdesk Analyst profile required

Must have over three years of progressive experience in a Microsoft Windows environment in a mixture of 1st and 2nd Line Support.

Must have thorough understanding of Active Directory Microsoft Windows Server, Desktop Technology, Office 365 and Microsoft Office 2013/16.

Have good fundamentals in Firewall administration and troubleshooting and Network troubleshooting to Cisco Level Three; switch and router configuration skills are welcome as are abilities to set up and troubleshoot VPN.

Knowledge or certification in VMWare VCP5/6 is highly desirable.

Must have accomplished front-line Helpdesk skills supporting and assisting remote users.

It is desirable if you have BA (hons) degree in Computer Science, Business or Engineering.

ITIL/ITSM exposure is advantageous.

Training users in the use of new technology.

Helpdesk Analyst permanent contract details include.

Start date: ASAP

Contract: Permanent:

Salary: £28,800 – £37,200 PA plus bonus package:

Location: London

Interview times: ASAP

To find out more about this excellent Helpdesk Analyst permanent opportunity, please apply via the link.

Helpdesk Analyst, Systems Administrator, 1st Line, 2nd Line, Windows Server, Windows Desktop, Office 365, CCNA, CCNP, VMware.