Helpdesk Administrator

Salary: £26,000 per year

We are delighted to be recruiting for a Helpdesk Administrator for our prestigious client based in Rugby.
This is a Temp to Perm position and will become Permanent after 12 weeks.

We are looking for a self-driven individual that is looking to develop their career.

You may have some experience within a Warehouse, admin or are just extremely motivated and want to build your own foundations.
We believe the opportunities over the next 2 – 5 years are endless within our clients organisation.
For those wanting to progress within a warehouse environment, develop into Leadership or transition to alternative roles this is an opportunity not to be missed!

Duties include, but are not limited to:

* Responsible the Administration functions on the DC Helpdesk

* Process Supplier Returns in time order and in accordance with the departmental SOPs.

* Monitor and maintain DC mailbox within agreed SLA’s.

* Actively problem resolve and escalation where appropriate.

* Accountable for all supplier returns raised, coupled with covering workload in the event a co-worker is absent.

* Monitor and highlight new issues and patterns.

* Adhere to all helpdesk processes/SOPs.

* Assist operationally in any area of the warehouse as required.

* Promote & sustain a high level of service within the Administration teams as well as Internal & External customers.

Monday – Friday 09:00 – 17:30
Free onsite Parking
Genuine opportunity for Permanent contract
Fantastic onsite facilities
Progression training and development opportunities
Many more fantastic benefits

For a more extensive job specification, please forward your CV to Lorna and we will contact you to go through a full job description.

Specialist Recruitment Services UK Ltd is committed to equal opportunities and abides by the REC code of professional practice, Matrix standard for information and advice & guidance services.