Graduate Customer Representative

Salary: £26,000 – £28,800 per year

Graduate or A Level calibre Customer Service Representative, Salary: £26,000 – £28,800per yearMon – Fri (0830-1700hrs), 23 days holiday + bank holidays

Arlington Moore are working on behalf of a successful company based on the south bank, commutable from West Hull, Grimsby, Scunthorpe, Immingham and Barton.

Due to further expansion our client is looking for a Graduate or A Level calibre customer focussed individual to work within their busy Customer Support team.

You may already have some post qualification work experience and are now looking for a company to invest in you where you can form a career, or you may have recently left education. Either way this is a fantastic opportunity to work with an expanding and friendly company. Full product training will be given.

Reporting to the department Manager the Sales & Customer Service representative will be responsible for processing incoming orders and liaising with customers and colleagues at all levels.

Main Duties & Responsibilities:

* Managing incoming telephone calls in a professional manner from prospective and existing customers

* Processing / inputting customer orders on the computer system

* Communicating and working as a team with other departments to avoid or solve problems

* Responding to customer requests for product information and job pricing

* Supporting the field sales team with customer enquiries and orders

* Assisting in ensuring the smooth running of the order processing facility

* Providing excellent customer service, both internally and externally

Skills & Knowledge

* Good verbal and written communication

* Computer literate with a good understanding of Microsoft software

* Educated to at least college standard

* A proactive and ‘can do’ attitude

* Ability to build good working relationships

* High levels of accuracy and good attention to detail

This really is an opportunity for someone to have a career with a forward thinking, successful company and to work part of a great team therefore early application is advised.

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