General Manager – Whetstone Depot

Salary: £26,000 per year

Responsible to: Managing Director
Location: Whetstone Depot, Leicester.
The General Manager takes ownership of all aspects of the Whetstone Depot, with their colleagues’ welfare and development at the core of their day-to-day management style and the operation itself. This role is key to the sustainability and development of our presence in Leicester, being the key day to day contact for the depot, with specific responsibility for Health and Safety and Quality. Ensuring effective interaction between the various teams within the business and effectively managing these teams ensures our customers’ expectations are met and where possible exceeded. The General Manager has excellent communication skills internally, with our customers and the ability to use these skills to convey their absolute understanding of all aspects of the business in line with C S Ellis’ vision and values.
Dimensions
* Overall responsibility for a Depot performance, with a team of and 4 direct reports.
JOB PURPOSE
* To control and oversee all business operations within the Whetstone Depot and provide leadership and strategic management for the profitable development and growth of the site.
* To take overall responsibility an ownership for the day to day running of the Depot, specifically H&S Management, Staff Welfare and Site Security.
* To be the key contact for tenants on site and the point of contact for C.S.Ellis.
* To have key responsibility for the Palletline operation at Whetstone, ensuring our member service levels are met and facilitating a close / integrated working relationship with our Head Office operations.
* To hold responsibility for Hazchem compliance as the companies’ representative, chairing Hazchem meetings and feeding back to the wider business regularly.
* To keep up to date with latest Transport compliance legislation.
* To provide weekly financial & operational reports to the Managing Director for the depot, specifically reporting on KPI’s and providing information required for the compilation of the businesses P&L.
* To motivate and manage the Whetstone team effectively, mentoring and continually developing a growing and engaged team.
* To uphold the Company values and vision and promote them in the business at all times.
* To effectively manage site equipment, liaising with the Workshop teams and suppliers as required to maintain them and their legal compliance.
* To be the main point of effective communication between C.S. Ellis and certain key customers
* To act as an ambassador for the organisation continually promoting our values and standards.
MAIN RESPONSIBILITIES
* To be constantly looking for areas to improve profitability – reducing costs or finding new ways to generate revenue.
* To ensure all spending at Whetstone is correctly authorised in line with Company policy.
* Ensure full adherence to the businesses strict Health and Safety procedures and to lead the team in terms of best practice regarding health & safety and ensure the team and any visitors understand the importance of being safe in the workplace at all times. Maintaining the health, safety and security of all employees and visitors.
* Addressing issues such as disciplinaries, grievances, absences and following Company procedure in relation to these issues.
* Quickly and efficiently investigate, record and report any incidents that may arise
* To lead, coach and develop the team
* To motivate and direct the team to help in achieving the shared goal whilst setting measurable individual and team objectives.
* Lead and promotion of apprenticeship recruitment to address skill shortages within the industry.
Knowledge, Skills & Experience
* Transport & Warehouse industry, preferably 3PL and Pallet Network
* TMS & WMS experience
* Extensive operational experience of logistics services
* A working understanding of P&L
* Haz Chem experience would be desirable
* CPC in Transport & Haulage