General Aftersales Manager

We currently have an exciting opportunity for a General Aftersales Manager to join our join our Commercial Vehicle team in Poole. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £55,000 with OTE of up to £75,000.

This exciting opportunity will require someone who is dynamic, motivated and able to manage all aspects of the aftersales department, The successful candidate will have previous

experience in the motor trade in a role of this kind and possess exceptional leadership skills.

Responsibilities as ourGeneral Aftersales Manager will include:

• Carrying out regular reviews of pricing policies, labour rates, discounts and parts pricing
• Monitoring workshop productivity and the effective use of labour
• Examining management accounts and composite figures
• Ensuring all stocks and services purchased for resale are monitored and sold at a profit
• Maintaining stock levels, monitor the parts inventory and anticipate future parts needs
• Measuring  true stock turn and keep obsolete stock to a minimum
• Handling dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed
• Ensuring the aftersales department is adequately staffed in order to achieve departmental objectives and provide a prompt and efficient service to customers
• Ensuring staff maintain up-to-date knowledge, improve technical skills and achieve a high level of workmanship
• Operating within the law, ensuring all health and safety legislation and internal procedures are followed
• Ensuring the correct recycling of all disposed and damaged items in line with environmental regulations

What we’re looking for in our General Aftersales Manager:

• Main dealer experience or experience of such.
• Personable approach, with a polite and courteous manner.
• Self-motivated
• Computer literate
• A strong communicator and able to lead by example.
• Possess exceptional leadership skills.
• Able to adhere to tight deadlines being made
• Manage and motivate the team to deliver high performance

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organisational needs.

Why join Breeze as our General Aftersales Manager:

This is a fantastic opportunity to join a well-respected business that encourages progression within the group and offers excellent remuneration benefits. As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be part of our journey, we will offer you:

• A competitive remuneration package
• Comprehensive and continuous training
• Contributed Company pension scheme
• Life assurance scheme
• Retailer Staff Car Scheme
• Cycle to work scheme
• Free physio & chiropractic services
• Refer a friend scheme
• 24/7 Health & Wellbeing support
• 50% off PURE gym membership
• 50% off campervan hire through Breeze Campers
• 24 days annual holiday, plus bank holidays (extra days given on length of service)

We know that our people are the key to our success, this is an exciting opportunity to come on board and be part of our growing business.

If you feel you have the skills and experience to join us as our General Aftersales Manager, please click apply now!