Full Time Retail Supervisor

Supervisor

This is an exciting opportunity for a Full Time Supervisor to join this well established, high-end Italian Stationary company based along Oxford Street where they are opening up a brand new store. The role of the Supervisor is to assist the Manager and Assistant Manager in maintaining a high level of customer service on the Sales floor at all times.

Salary: £26,000 per year plus 2% commission on all personal sales

Duties and Responsibilities

Selling & Sales

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Maintain and increase the sales figures.
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Identify customer needs.
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Report any missed opportunity to the Manager / Assistant Manager.
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Ensure that ‘The Sale’ is completed courteously at all times.
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Deal with telephone enquiries efficiently and promptly.
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Follow up with customers when necessary/.
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Encourage the use of ‘Add on Sales’

Stock & Merchandising

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To have respect for and maintain a thorough knowledge of stock.
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Ensure that stock is clean,’ tidy and well presented at all times.
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Assist the Management with stock counts and stock takes when necessary.
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Assist in checking in deliveries correctly.
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Assist in transferring stock.
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Implementing systems of organisation.
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Ensuring tidiness at all times.
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Helping to train staff in stock room standards.
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Ensuring re-filling is done.
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Assist with merchandising and the general display of the store
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Cleaning of products
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Ticketing integrity
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Security standards
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Assist the manager in ensuring that ail relevant PR material for product ranges are in store at all times.
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Assist the manager in ensuring at open and close of store that window presentation standards are upheld.

Departmental Procedures

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To deputise for the assistant manager in his/her absence.
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To liase with head office/host store management when necessary.
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To assume responsibility for store keys when necessary and to open and close the store as needed.