Field Service Engineer – Robotics / Packaging Machinery

Salary: £36,000 – £40,800 per year

Field Service Engineer – Robotics/Packaging Machinery

RMGroup specialise in the supply of process and packaging machinery to various industries around the UK, Ireland and beyond. The company has grown rapidly within the last few years, and we are continually looking for aspiring individuals to join our dynamic team.

We are currently seeking a field service engineer with relevant experience and knowledge for the role, who can continue with our engineering excellence helping us to achieve our company’s shared goals.

The candidate will be home-based but will be expected to travel all over the UK with opportunities to work internationally also.

The Field Service Engineer will be responsible for:

• Attending customer sites to carry out Planned Preventative Maintenance (PPM) to packaging machinery, pallet/product handling conveyors and Robotic systems – primarily ABB/Fanuc.

• Responding to emergency breakdowns and returning customers back to production by means of fault finding and carrying out repairs to packaging machinery.

• Provide technical support both on-site and remotely

• Provide training in operating systems, routine maintenance, and fault diagnosis, both electrically and mechanically

• Compiling worksheets detailing elements of service/repair works carried out on-site, including information on parts and consumables used, plus future recommendations for improvement.

• Ensuring all service and repair work is carried out in accordance with RMGroup and customers’ health, safety and environmental guidelines.

• Recognise business opportunities, upgrades, and improvements to customer systems.

• Responsible for own Health and Safety, conducting task-related Risk Assessments and a safe system of work as necessary.

• Build on RMGroup’s reputation by collaborating professionally with the client.

Desired Qualifications, Skills and attributes of the Field Service Engineer

• Knowledge and experience in maintaining and programming ABB Robotics, including IRC5 & S4C Controllers. Knowledge of other robotics systems also.

• Previous experience working on single and three-phase supply, inverters, sensors, and control systems. PLC programming knowledge is desirable.

• Mechanical experience in maintaining hydraulics, pneumatics, pumps, motors, and bearings.

• Knowledge and experience of packaging machinery, including form, fill and seal, and weighing systems.

• Candidates must have excellent interpersonal skills and the ability to establish and maintain customer relationships in order to maintain a high level of customer service.

• Ability to work as part of a team and independently in addition to taking initiative.

• Full UK driving licence

• Willingness to travel to customers based throughout the UK.

RMGroup supplies and installs a diverse portfolio of machinery in and around the UK, Ireland and worldwide, therefore candidates will be expected to work away. Applicants must be flexible and adaptable to changing work schedules.

As a RMGroup Service Engineer, you will be a part of the Service Team who will provide mutual support, a shared value of delivering at the highest quality and most importantly enjoyment in your work!

What is offered as the Field Service Engineer

Hours: +45 Hours, Monday-Friday.

Holidays: 24 Days + Bank Holidays, Increased over long service.

Salary: Based on experience, competitive salary.

Other: Company Van provided, Laptop and Uniform. Home-based working.