Facilities Contract Support
Full job description
Preston Recruitment
Salary: £38,400 per year
Facilities Contract Support – Liverpool Street, London
My client is a market leading maintenance business, with a large international real estate client in London. Due to their continued growth within this portfolio, they are seeking a Facilities Contract Support to join the team based in Liverpool Street, London
You will be supporting the account management and service delivery to ensure a first-class customer service. The team has a collaborative approach and work as one team with one focus.
Responsibilities:
* Coordinate PPM scheduling and escalations, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the workforce efficiently. Liaising with client where necessary. Ensure that the team are in attendance and chase for completion.
* Raising a job record and progressing that record through its various stages, chasing for completion within SLA’s through to financial closure.
* Invoicing for quoted works and projects.
* Ensure that all operational SLA`s and KPI`s targets are met and understood within the helpdesk team
* Compile end of month statistic financial and KPI report for the monthly client report.
* Raising purchase orders for both materials and subcontracted services as required.
* Administration, development and adherence of operational processes, procedures and CAFM system (Concept)
Salary & Package:
* £38,400.00 – £35,000.00 Per Annum
* Monday to Friday | 08:00 – 17:00
* 25 Days Holiday
* Company Pension Scheme
* Training and Career Progression
The Person:
* Previous experience of service desk and administration in the building services or facilities industry
* Excellent communication skills with customers and to all levels of management
* Highly organised
* Computer literacy, written, good oral communication and interpersonal skills
* Ability to prioritise workload within tight deadlines and to a high standard
This is a great opportunity for the right individual to take the next step in their career with a well established maintenance provider. If you are looking for career development and a new opportunity please apply today!
For more information, please contact James Preston
To apply for this job please visit definitejobs.co.uk.