Executive Assistant / Head of Communication

Title: Executive Assistant/Head of Communication

My client operates across a broad range of Consumer Credit verticals, from providing secured Mortgage loan facilities, and as a UK top 20 Payday Loan Company, and is now looking for an Executive Assistant to the CEO, who additionally will be responsible for group reporting function and communication and will need to establish strong relationships with internal Department Heads/Executives and the Group Chairman.

Job Purpose:

*To support the CEO in his duties across all the companies under his control. To ensure the smooth running of the office and ensure that directives given are acted upon by relevant department heads.
*Collating KPI’s and management reports and ensuring a robust reporting structure is in place from department heads upwards to Group Chairman, CEO and investors as required.
*Ensuring the CEO has at his disposal facts and figures required for the daily well being and good health of all businesses and facilitating the best use of his time by coordinating his diary telephone and email communication to interested parties.

Essential Duties and Responsibilities:

*Communicate and liaise with Group Chairman and his PA ensuring up-to date and relevant reporting exists between the two offices as required.
*Maintain the CEO’S Calendar/Diary Management as required.
*Coordinate CEO’S travel arrangements as instructed.
*Coordinate accommodation and entertainment arrangements.
*Coordinate meetings and conferences with invitees and venues.
*Ensure all presentation material is available to directors, investors and interested parties as required.
*Prepare create, transcribe, and distribute meeting agendas and minutes to interested parties.
*Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
*Maintain hard copy and electronic filing system as required.
*Supervise support staff as instructed.
*Ensure all management are kept aware as instructed by CEO of FSA compliance requirements, and reporting back on adherence issues, and non compliance.
*Coordinate project-based work/Other duties.

Required/Desirable Skills:

*Up to date knowledge of consumer finance sector.
*Demonstrates strong oral and written communication and planning skills.
*Highly Organised/Effective Time Management.
*Excellent keyboard skills and typing accuracy
*Excellent IT skills across a broad range of software packages.
*Effective people skills, able to command respect from co-workers, utilising a friendly and pleasant manner.
*Ability to work across multiple organisatinal levels
*Positive thinker assertive and decisive
*Self motivated, results orientated and organised team player
*Able to work to deadlines and highly adaptable.
*Ability to work within set guidelines, but equally able to think outside the box to achieve desired end goal
*Able to disseminate and communicate ideas and new processes to a broad range of individuals at various levels ensuring 100% buy in to new ideas and working Practices.
*Provide senior management with data and reports relevant to the business as required, to ensure best practice and KPI improvements.
*Provide CEO/Chairman with data and feedback regarding business best practice/non compliance when required
*A can do positive attitude with a flexible approach to new ideas and tasks.

Required Experience/Education:

*Advanced reading, writing, and arithmetic skills required. English and Mathematics GCSE’s or equivalent A-C grades.
*An undergraduate degree would be advantageous but not a prerequisite.
*Experience in the consumer finance sector would be advantageous but not essential.
*An interest in the consumer finance industry.
*Knowledge of Microsoft Office and telephone protocol.
*Computer literate with the ability to learn new software applications.
*Duties require professional verbal and written communication skills and the ability to type 50 wpm minimum.
*Visibility of work requires attention to detail, excellent organisational skills, and discretion with confidential information.
*Investor meetings and financial presentation skills experience preferable.
*3-5 years+ solid PA experience.

Employees must:

1. Comply with all Company policies and procedures.
2. Maintain confidentiality of information relating to the Company’s business and staff.

This job description provides an outline of the main duties and responsibilities of the post and will be subject to change to meet the company’s needs.