Evening Customer Service Part Time 5-9pm

Adecco in Bolton are currently recruiting on behalf of our well established client based in Horwich, we are currently looking to recruit 10 Case Handlers to join their reputable and expanding company on a 6 months fixed-term contract with a view to lead on to a permanent position. The hours will be part time 5pm-9pm Monday-Friday.

The Case Handler will be responsible for the following:
* Complete all data entry and related tasks to a competent level of accuracy on one full area of the operational process.
* Complete assigned work within the time-scales provided.
* Increase business, process and client knowledge.
* Make and receive telephone calls to customers and suppliers, ensuring a high-level of customer service at all times.
* Sort and prepare documents accurately.
* Rectify errors and achieve accuracy in all areas of work processed.
* Ensure all written correspondence is completed using the correct grammar/spelling.
* Be a team player and display a positive attitude towards team work, team members, peers, managers and the company at all times.
* Have the ability to work under pressure.
* Assist newly trained members of staff on the operational process.
* Ensure all complaints are passed to a manager.
* Attend and complete any training required by the business.
* Complete any other duties as deemed necessary by the business.

5 Grade A-C GCSE’s – Including Maths and English or equivalent are essential for this role.

Skills required

* Attention to detail and quality orientated
* Data entry experience
* Computer literate
* Excellent Written & Verbal Communication Skills
* Customer Service

Personal skills required

* Quality Orientated
* Respect for others as all times
* Work on own initiative
* Good Timekeeping
* Smart Appearance
* Team Worker
* Self development

This role is initially a 6 months contract with a view to permanent. Salary is £26,000per year pro rata.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.