Day Shift Scheduler

Our client a large multi utility contractor is looking for Day Shift Schedulers to work on their waste water contract.

The Scheduler is responsible for the day-to-day running of the first-response drainage team’s activities, customer contact and reactive job management through the client’s in house systems and the client’s database.

They are also required to check the integrity of the data and ensure it is fully representative of the job and the work carried out.

Primary Responsibilities:

·Monitor both email and phone call correspondence.
·Geographical routing
·Check routing and compare to whereabouts to ensure works are mirrored. If any issues then contact all stakeholders.
·Manage day to day appointment for customers and ensure appointment times are kept and not going to be missed.
·Appoint filler jobs should they be required
·Ensure all correspondence is shared with all stake holders
·Compile a handover at the end of the shift.
·Update all systems with all relevant notes.
·Once appointments have been attended to, ensure all relevant documentation is captured.
·Assist with all Adhoc duties.
·System management ( Daily system cleansing)

The pay is £30,000 per annum.

The shifts are 4 on 4 off with the following times:

6am – 6pm and 10.30am – 10.30pm

This is for an immediate start for the right candidates.