Customer Support Advisor

I am looking to recruit a confident and experienced customer service advisor to work for my well established company on the outskirts of Worthing. It is a brand new role and part of an expanding team. The role is really varied and you will be an integral part of the team who are very friendly. After six months there will be a salary increase of £26,000

The customer service advisor’s role is to support customers in respect of their business communication needs, from fault finding, diagnostic & technical assistance on a range of products such as network; lines and calls, broadband and mobiles. In addition to this the successful candidate will be making and receiving customer support calls from the existing client base and provisioning new orders. Being reactive to existing customer enquiries regarding extra value added products is an important part of the role.

Experience and skills required:

* You should have at least 1 year’s customer service experience within an office environment as well as being computer literate.
* You will need to be extremely organised and able to effectively prioritise yourwork load.
* You will have a professional and friendly approach leading to the delivery of first class customer service. Building and maintaining strong relationships with customers would come naturally to you.
* You must have a natural problem solving approach as our dedicated team provide appropriate solutions to businesses.

for more information.