Customer Support Administrator

Fantastic opportunity to join a well established and family run business based in Feltham, Middlesex.

Our client is a market leader within the printing industry, and they are looking for a Support Administrator to join their team on a full time basis.

Working hours are 09:00am to 17:30pm Monday- Friday

Duties will include, but will not be limited to the following:

* Processes customer orders and ensures they are delivered on a timely basis.
* Maintains customer records by updating account information.
* Sources goods from existing and new suppliers to meet customer requests.
* Coordinates customer deliveries and keeps them informed on progress.
* Maintains financial accounts by processing customer invoices and adjustments.
* Monitors stock levels for bespoke customer products held in our warehouse.
* Resolves product or delivery problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Contributes to team effort by accomplishing related results as needed.

The ideal candidate:

* Will have worked in a support role previously
* Will be familiar with processing orders
* Will have experience with Sage Line 50 (is desirable but not essential)
* Will have sales support experience
* Will be system literate

Our client are also offering this position as part of a package, as a result they are offering a number of company benefits as well as a competitive salary. The benefits provided include:

* 25 days holiday plus 8 bank holidays
* Free staff car parking
* Pension

Do you have experience in a similar and all of the relevant skills? If so apply today through Adecco.

Please note: This position is based in Feltham, Middlesex. Please only apply if you are willing and able to work in this location. When sending your CV please ensure it is up to date and sent in a word format.

We regret that due to the high volume of response that we get for our positions, we can only contact initial successful candidates.

If you have not heard from us within 7 working days, then your application has been unsuccessful.

Please by now clicking the apply button and following the instructions.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.