Customer Service / Sales Support Coordinator

Customer Service / Sales Support Coordinator

Are you passionate about developing a career within a customer service based role, have a genuine interest in online advertising and the recruitment industry, and would thrive in a fast paced environment? Due to continued success and exciting business growth plans, JVP have created a new role for a proactive individual with exceptional listening skills and drive to succeed, to join the vibrant and dynamic team based in North Wales. Please note that this vacancy is being recruited via the Jobs Growth Wales scheme, see essential eligibility criteria at the bottom.

JVP Group is an ambitious online advertising company with a team of recruitment advertising experts already working with employers across the UK, from SMEs to blue chip organisations, and those clients have been so happy with our service we’ve even won awards. We believe happy employees make happy clients and we like to look after ours at JVP. Although we don’t just work hard we work smart, with a strong focus on team work and communication.

With exciting growth plans including the launch of additional services, JVP are looking to welcome a focused individual who is keen to learn, has a natural flair for relationship building and strives to deliver the highest standards of service.

Working closely with both the Sales Team and Marketing Team, as the Sales Support Coordinator your duties will be varied spanning phone-based and face-to-face client interaction, administration and marketing tasks to include although not be limited to;

* Answering the phones in a professional and helpful manner, ensuring queries are dealt with efficiently and effectively

* Drafting professional job advertisements for clients ready for Account Manager approval

* Publishing approved recruitment adverts online

* Proactively supporting allocated clients throughout recruitment advertising campaigns including provision of software training and service calls

* Administering Testing Services

* Developing CRM data and ensuring that the database remains up-to-date at all times

* Researching and identifying potential business opportunities for new key accounts

* Making outbound fact finding calls to prospective clients, and where appropriate booking appointments for the Sales Team to visit employers

* Proactively networking at events and exhibitions

* Managing and developing social media campaigns

* General office administration and assisting with marketing tasks as required

To be considered for this Sales Support Coordinator vacancy you must have the following attributes, skills and knowledge;

* A positive outlook, along with enthusiasm, drive and self-motivation

* Confident, personable and professional manner

* Strong IT literacy particularly with MS Word, along with timely and accurate typing and data entry skills

* Exceptional listening and interpersonal skills

* Ability to build lasting professional relationships

* Dedicated to go the extra mile for clients and colleagues, exceeding expectations

* High level of attention to detail with excellent standard of grammar and spelling

* Proactive approach to work and flexibility towards tasks

* Organised with ability to prioritise own workload effectively

* Smart professional appearance

* Full UK driving licence and own transport

Previous office based customer service / sales experience is highly desired, although not essential.

IMPORTANT: Please note that this role is being recruited via the Jobs Growth Wales scheme, therefore to meet the essential qualifying criteria, you must reside in Wales, be aged 16-24, not in current employment (unless working under 16 hours a week), and not in full time education (unless due to finish a training programme).

In return;

You will receive comprehensive training and management support, and your hard work and results will be appreciated and rewarded. Once established and successful within the role there will be opportunities to progress within the business.

starting salary of £26,000per year(potentially negotiable dependent on level of experience)

Other Benefits: 25 days annual leave plus statutory holidays. Free onsite parking.

Hours of work: Monday to Friday 8:30am to 5:00pm. Flexibility will be required with working hours to meet business/client needs, and in particular to attend events, which are often held early mornings or evenings.

Location: Bodelwyddan (Denbighshire, North Wales). Next to the A55.

Contract type: Initially 6 month contract via the Jobs Growth Wales scheme, with view of becoming permanent contract

Please visit www JVPGroup co uk to research our company and services prior to submitting an application, as the first stage of the interview process will involve a telephone interview.