Customer Service / Sales / Account Manager

Salary: £26,000 per year

Pyramid8 have a fantastic opportunity for their client in WF9 who are looking for a Sales specialist to grow their current client base.

This role is to sell a product that already has a fantastic name and pretty much sells itself.

The role would suit an enthusiastic individual who has a passion for customer service and speaking to people.

If you are a passionate, motivated candidate, that thrives on building relationships then we would love to speak to you.

Duties and responsibilities;

* Exceed customer expectations with training enquiries received via telephone, online web portal, email, Live Chat and social media

* Proactively contact customers to optimise sales of lash and brow products as well as training, suitable to the customers’ individual needs

* Promote relevant campaigns with a designated customer base

* Deliver a world class customer experience whilst seeking out opportunities for growth

* Utilise information systems to conduct trend and gap analysis to understand and act on customer opportunities

To apply for this role you must have:

* Customer Care / Customer Service / Sales

* Proven record of effectively handling customer focused inbound and outbound activity – including voice calls, emails, SMS, Live Chat and social media platforms

* Focused on nurturing B2B / B2C and building customer relationships

* Proven track record of having the customers’ needs at the heart of all activity

* Excellent interpersonal skills

* Customer focused

* PC literate

* Able to work towards targets / KPI’s

* Ability to adapt and engage with change

* Critical thinking, ability to solve problems effectively with the long-term solutions in mind

Our competitive range of benefits:

* Uncapped OTE/commission

* Free onsite parking

* Contributory pension plan

* Staff discounted products

* Westfield Health Employee Benefit inc. Optical, dental, therapy and much more