Customer Service Executive

Salary: £26,000 – £27,600 per year

Customer Service Executive

Morley

Salary Negotiable IRO £26,000 – £27,600per year

Hours 8:15am -5pm Mon-Thurs & 8:15am-4pm Friday

Skillection are working with their manufacturing client in Morley assisting them on finding a great Customer Service Executive for their team.

Customer Service Executive- Essential Skills:

High level of administration and customer service skills.

This includes sales order processing and first-hand experience with customer relations.

Working with organisations in the Healthcare sector such as

NHS Community, NHS Acute Hospitals, plus some private organisations, Export and Dealer accounts.

This is a fabulous career opportunity for an outgoing, forward-thinking, and driven Customer Service Executive.

The successful candidate will become a key part of the team, have strong interpersonal skills and be able to deliver a seamless customer service process for their customers that ensure they are looked after before, during, and after their purchase.

Our client prides themselves on providing the best possible experience throughout the business and this role will be pivotal to their continued success. 

Experience in Customer service skills and administration are key to this role.

Reporting directly to the Financial Controller, the Customer Sales Executive key responsibilities include:

Processing sales orders and ensuring accuracy at all times when processing orders through to the manufacturing process. (full training provided)

Ensuring all site visitors are provided with a welcoming service.

Responsible for maintaining customer records and product specification/pricing systems.

Liaising with customers & Business Development Managers regarding queries/delivery schedules and updating internal customer relationship management database (full training would be provided)

Arranging transport (via TNT/other couriers)

Being the first point of contact via telephone for customer and client queries.

Ensuring customer POD’s are adequately recorded and filed to the CRM.

Attending to customers during site visits, providing an impeccable service at all times.

Competitive salary / Company Pension Scheme / Onsite parking / Group life cover

Holiday 25 days plus 8 statutory holidays