Customer Service Assistant – Business Solutions Bluc38180

Customer Service Assistant – Business Solutions BLUC38180
Bury
Salary: £26,000per year

Our client is a Further Education College offering a wide range of courses to over 5000 full time students and over 5650 part time students each year. The college currently works with over 50 high school partners, welcoming students from Bury and the surrounding areas.

Reporting to the Head of Business Solutions, the Customer Services Assistant is responsible for providing high quality Customer Service and administration to the Business Solutions commercial team.

Dealing with enquiries from companies and individuals and processing bookings and payments for Business Solutions courses effectively, you will support course specific Marketing activity (including updating the relevant webpages) to promote Business Solutions courses and assist the training consultant on all aspect of administration for customised courses.

Filing, inputting data on databases and carrying out routine word processing activities, you must liaise positively and effectively with other teams within the College and contribute to the procedures for monitoring targets and performance indicators.

With a good standard of education, some previous work experience relating to customer services is essential and you must have excellent organisational, telephone and IT skills. We welcome applications from candidates who do not hold Customer Services/Business Admin/IT qualifications as we will support you to gain these while in post. However, candidates who do already hold a relevant qualification will also be considered and given the opportunity to achieve a higher level qualification.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.