Customer Service Administrator

Salary: £26,000 per year

Job Title: Customer Service Administrator

Hours: Mon – Fri 8.30am – 5.15pm with one day on rotation finishing at 4.15pm

Salary: £26,000 per year 

Location: Staveley, Chesterfield

Responsible to: Office Supervisor

Main Purpose: Responsible for all aspects of administration, dealing with customers and answering telephone calls.

Main tasks and duties

Customer Service

• Manage the day to day operations within the office according to the instructions from the Office Supervisor.
• To answer telephone calls in a polite and professional manner.
• The receiving and accurate input of orders.
• To deal quickly and efficiently with any queries / complaints.
• To liaise effectively with colleagues.
• Customer service 
• Offer guidance on product delivery
• Offer guidance on product specification
• Any other admin duties which need completing