Customer Service Administrator

We are a Bradford based recruitment agency and are currently recruiting for a well known company that specialise
in the sales and servicing of multifunctional devices. Due to development, they are seeking a Customer Service
Administrator, to plan and deliver call out services to clients.

This is a full time permanent position Monday to Thursday 8:45 – 5:30 and Friday 8:45 – 4:30. Salary is dependent on experience ranging from £26,000. The ideal candidate will be able to show longevity.

Main Duties
· Deal with queries via email and phone
· Plan engineer routes
· Manage and resolve customer complaints
· Provide customers with product and service information

Knowledge and Skills Required
· Excellent telephone manner and communication skills
· Confident with good organisational attributes
· Exceptional Customer Service skills
· Ability to work under pressure and self-motivate

If you would like further details on the position, please feel free to contact Stephanie Greenwood.

Headway Recruitment are acting as an employment business on behalf of the client and have been requested to carry out checks on all suitable candidates as to their eligibility to work in the UK.