Customer Service Representative
Full job description
KES Solutions UK
Salary: £26,000 per year
We are looking for a Customer Service Representative to join an established manufacturing business in Newton Aycliffe. You will report directly into the Site Manager.
Hours of work will be Monday – Friday 37.5 hours per week, This is a day shift position.
Key Duties:
* Maintain and build good working relationships with customers
* First point of contact with customers
* Process Sales Orders and Invoices
* Liaise with customers proactively on progression orders
* Handling all ad-hoc customers’ requests
* Regular contact with other departments within organisation
* Involved in MRP implementation on the Site
* Work closely with production and administration team to meet customer requirements
* Acquire working knowledge of Ax software on site
* Reviewing and updating current customer trade agreements
* Involvement in site QHSE projects
* Holiday cover for procurement role / logistics role and administration role.
Your Profile
* Experience in Customer Service desirable
* Possess strong analytical, communication and problem-solving skills
* Be an integral part of our site team and buy in to our site values
* Flexibility to cover all roles within administration team
* Pro-active, open and transparent, result oriented and structured way of working
* To be able to work with ERP systems, Microsoft AX preferred and MS Office assumed
* Very good written and verbal communications skills
Due to the high volume of candidates responding to our adverts unfortunately we are not always able to provide individual feedback. If you don’t hear from us within the next ten days, please assume you have been unsuccessful on this occasion. We will however keep your details on file and you may be contacted about other opportunities in the future
To apply for this job please visit definitejobs.co.uk.