Customer Liaison Officer
Full job description
Bates and Bradshaw Ltd
Salary: £28,380 per year
Customer Liaison Officer – Hull – £23,650 + Benefits
Job Description
* To work within a multi-functional team of staff in delivering planned works across the City of Hull.
* Provide detailed advice by being the first point of contact for customers to obtain information about the timing and progress of the investment works being carried out to their homes to ensure customers understand their own role and involvement in the process.
* Ensure appointment are made with customers at each stage of the investment programme when access is needed to their home
* Enabling access to carry out these important works and working with all stakeholders towards this aim.
* Explain who will carry out the work and leave a company information pack
Required Skills
* Excellent communication skills (both customer face to face and via telephone)
* Excellent organisation skills
* Flexible and adaptable to changing work environment
* Full UK Driving Licence
* Experience of Microsoft Packages – Word, Excel
To apply for this job please visit definitejobs.co.uk.