Coordinator / Patient Liaison Officer in Harley Street

We have an great opportunity for a competent Coordinator to join a very well know team in Harley Street.

This is a full time, permanent role and you will be the point of contact for patient enquiries, test results and following up appointments for patients, as well as supporting the Clinical Nurse Specialist.

The ideal candidate would be someone with good experience within the Medical sector, is competent and highly organised and someone who takes pride in their work. 

The main duties for the role are:

– To liaise with patients regarding any queries, schedule appointments as required, explain the fee structure and send out relevant paperwork required for registration.

– To organise tests and scans as required andco-ordinate the necessary appointments

– To co-ordinate the accurate recording of patient information and test results

– To schedule appointments ensuring that patients are fully informed as to their appointments and are consulting with the appropriate clinician, and to send out relevant material prior to appointments.

– To ensure that all patient results are received, scanned into each patient file where necessary, and passed on to the relevant consultant, doctor or nurse for prompt action.

– To arrange patient admissions for hospital based procedures as required, liaising with all interested parties and discussing fee implications with the patient and/or insurer as necessary, also ensuring that the patient is given all necessary written information in good time. 

– To ensure that all the relevant clinical information is sent to the hospital in good time before planned surgery so that the surgeons, anaesthetist and theatre staff have all the information necessary prior to commencing surgery.

Please do not hesitate to call should you have any further questions regarding this role.