Compliance Manager

Salary: £39,000 – £42,000 per year

Reporting to the Head of Quality this role will support and assist with the overseeing and management of all internal Compliance activity. Conducting a variety of activities to ensure early identification of any Compliance concerns are highlighted and preventative measures are implemented to provide resolution promptly and monitored accordingly in priority of risk.

JOB SUMMARY

The Compliance Manager is responsible for ensuring that the business adheres to external regulations and that internal controls are implemented and maintained, leading and driving compliance to achieve the best service standards and outcomes for Pathway Group and its stakeholders. Key responsibilities include:

Understand contractual requirements & KPI’s with a focus on those of a financial, legal and quality nature.

Produce and maintain a Compliance monitoring schedule to ensure each contract’s compliance is measured regularly.

Make recommendations for adjustments/improvements to the Head of Quality.

Perform regular evidence-based compliance audits on a variety of funding streams.

Produce and present clear risk-rated Compliance reports promptly.

Create, manage and monitor action plans to ensure the timely rectification of any compliance issues highlighted and provide advice and guidance where necessary.

Provide support to senior management and attend meetings as required.

Provide back up support to Head of Quality.

Support with the training of internal staff on areas of compliance

Identify and share best practice to ensure consistency of good compliance levels across the business.

Assist in developing and creating policies and procedures.

Collating and reporting on monthly learner feedback to improve the provision.

Assist with organising and taking part in external compliance visits.

Recommend improvements where appropriate and ensure that policies, procedures, documentation, and other materials are kept up to date in the light of developing legislation and changes within funding rules.

Review regulatory announcements and assist with communicating these to the business as appropriate.

Maintain a working knowledge of relevant issues, laws, and regulations applicable to the Sector and ensure the business operates in line with this.

Conduct site visits as required.

Assess potential fraudulent activity and escalate those of a serious breach and fraud.

Involvement in project work as required, such as changes to legislation or business diversification.

Providing support to embed any changes in current Ofsted and Safeguarding requirements

Using your expertise to ensure the flow of information between various layers of governance always remains effective.

Leading on the management of the Company’s Complaints Policy and Procedure, ensuring all complaints are recorded and resolved promptly.

You will be able to demonstrate the ability to work effectively with and constructively challenge a wide range of senior stakeholders.

Have the ability to work on own initiative.

GENERAL DUTIES

1. To comply at all times with the requirements of the Health & Safety regulations under the Health & Safety at Work Act (1974) and to take responsibility for the health and safety and welfare of others in the working environment ensuring that agreed safety procedures are carried out to maintain a safe environment.

2. To comply at all times with the Company’s data security policy. Also to respect the confidentiality of information about staff, learners and service users and in particular the confidentiality of electronically stored personal data in line with the General Data Protection Regulations.

3. Disclosure Barring (DBS) (formerly CRB) checks are a mandatory part of the recruitment process for staff. The Pathway Group aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes only when the conviction is relevant. Having an unspent conviction will not necessarily bar you from employment. This will depend on the circumstances and background to the offence and the position you have applied for. The Pathway Group is exempt under the Rehabilitation of Offenders Act. This means the convictions never become “spent” for work that involves access to Young People and Vulnerable Adults. Failure to disclose any “unspent” convictions may result in the offer of employment being withdrawn or if appointed could lead to dismissal. The Disclosure Barring Service (DBS) has published a code of practice for organisations undertaking DBS checks and a copy is available on request.

4. It is the responsibility of all Company employees to fully comply with the safeguarding policies and procedures of the Company. As a Pathway Group employee, you must ensure that you understand your role in protecting adults and children that may be at risk. Individuals must ensure compliance with their safeguarding training.

5. The Company is committed to a policy of equal opportunities. A copy of our policy is available from the human resources department.

6. The Company operates a no-smoking policy.

7. You should familiarise yourself with the requirements of the Company’s policies in respect of the Freedom of Information Act and comply with those requirements accordingly.

8. The role description gives a general outline of the duties of the post and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the post holder.

9. Any other duties as designated by your manager and which are commensurate with the grade.

Education / Qualifications

Educated to degree level (or equivalent) – Essential

Postgraduate qualification or equivalent level of knowledge – Essential

Relevant professional qualification – Desirable

Experience

You will have a successful track record of providing competent Governance advice, ideally with a good understanding of the Education context – Essential

Experience of working as a senior manager in the Skills Sector for at least 3 years – Essential

Experience of investigations and analysis – Essential

Evidence of participation in quality improvement projects – Desirable

Experience in leading and motivating staff at times of change – Essential

Experience of Ofsted inspections – Essential

Effective analytical and problem-solving skills. Ability to analyse complex facts and situations and develop a range of options – Essential

Experience in report development and writing; ensuring the accuracy of the information and effective translation for a different audience – Essential

Knowledge

Working knowledge of the application of risk management systems and techniques – Essential

Demonstrable understanding of Skills Sector quality improvement & Compliance frameworks and requirements – Essential

Working knowledge of national guidelines and ability to research good practice solutions – Essential

Experience in developing and implementing strategies, policies, guidelines and projects – Desirable

Knowledge of current policy in the Skills Sector and how this applies – Desirable

Skills/abilities

Excellent written and verbal communication (including presentation) skills, can communicate highly complex information that may be difficult to understand to internal and external stakeholders and make presentations to internal and external groups regularly – Essential

Excellent interpersonal skills and have the ability to communicate concerns, complex/contentious issues in a diplomatic manner that does not offend or escalate – Essential

Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them – Essential

Ability to implement change projects/programmes – Desirable

Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible – Essential

Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork – Essential

Good standard of numeracy – Essential

Experience in working with Microsoft Word, PowerPoint, Excel and Outlook – Essential

Personal qualities

Self-motivated and keen to learn – Essential

Ability to adapt and work flexibly when required – Essential

High level of attention to detail and accuracy – Essential

Determination and has the ability to achieve deadlines – Essential

Ability to work as a team member as well as using own initiative – Essential

Be able to work effectively within a multi-disciplinary team and establish relationships across the Company and with outside organisations – Essential

Excellent communication skills and the ability to manage difficult situations – Essential

Problem-solving and decision-making skills – Essential

Smart appearance and professional attitude – Essential

Ability to work closely with senior managers and staff at all levels – Essential

Able to demonstrate systematic approaches to work – Desirable