Complaints Handler (Temporary)

Urgent Role for a dedicated Complaints Handler

We are currently recruiting for a Complaint handler for a busy office in Lewes. The role is an ongoing temporary position starting as soon as possible. The office is accessible from the train station in Lewes and is just off the high street.

The role is quite involved and centres mainly around excellent customer service follow up and handling of complaints when they come through, this could be via phone. You should be well-spoken, diplomatic and like to see a problem through to resolution. It is also a very confidential environment and needs a responsible individual who will be reliable and take initiative to make sure that effective communication takes place throughout the process.

You will be responding via email and letter as well so it is also important you have a strong level of written English.

If you are available to start work in the next 2 weeks and have complaint handling experience then please apply by attaching your CV.

Huntress Group does not discriminate on the grounds of ‘protected characteristics’ as defined under the Equality Act and other relevant UK legislation.

Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.